Jane
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Recent activity by Jane-
Can I upgrade my weight plate?
Some caravans do have the possibility of an upgrade. Please contact your dealership who will be happy to look in to this for you or email our Customer Experience Team at enquiries@swifleisure.co.uk...
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Can I tow with my motorhome?
There are a lot of Technical & Legal aspects to consider. Therefore, we would always recommend you either speak to your Swift Approved Dealership or contact our Customer Experience Team at enquirie...
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Where can I get advice on towing weights and weight plates?
You can find all the information regarding towing in your owners handbook under the Towing Guide Section. Alternatively head to the Technical section on My Swift Life and you will see there is a se...
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Fire
In case of fire Get everyone out of the caravan as quickly as possible using whichever exit is the quickest, including windows. Do not stop to collect any personal items.Raise the Alarm. Call the ...
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Can I modify or add a non - specific item to my vehicle?
Swift Group are unable to cater for one-off requests for specification changes. However, your dealer maybe able to modify the vehicle for you and this question should be asked of them. Please note ...
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I have been quoted a long lead time for my vehicle, why is this?
As a volume manufacturer, we build in batches of vehicles, which are scheduled in advance. Each dealer is aware of our build schedule and therefore, the quoted lead time is generally accurate.
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Where can I obtain a brochure?
These are available to view and download by following the link below https://www.swiftgroup.co.uk/buy/brochures/
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Where do I find my serial / chassis number?
In order for us to correctly identify your vehicle, the parts contained within and the history, we require the vehicles chassis number or VIN. Caravans the chassis number can be found under the A F...
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How do I register as a new owner?
There is a section at the back of the handbook that you can complete and return to the Swift Group to update new owner details.
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How does my warranty work?
Swift Group are unable to authorise claims directly from customers, instead a warranty claim must be placed through a Swift Approved Dealer or Repairer and submitted to us. We will assess the claim...