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Recent activity by IT Admin Account-
Caravan Terms
The NCC have published an extensive towing guide which can be found by following the link below https://bit.ly/3vT0z4t This guide will be of particular use to new and inexperienced caravan owners. ...
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There is a delay in receiving parts for my vehicle, who can help me?
We do not provide parts information including delivery information to customers, your supplying dealer or approved repairer has access to an online ordering system, which gives estimated deliver...
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Where can I get spare parts for my caravan or motorhome?
We have a network of Swift Group Dealers who can source most parts for your caravan or motorhome. please follow the link below to locate your nearest Dealership or Swift Approved repair centre. ...
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Complaint guide
Introduction Here at the Swift Group we understand that your leisure vehicle is at the heart of your holiday and our aim is for every member of the Swift Community to enjoy their leisure time and...
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Are you the proud owner of a pre loved Swift?
Please log in to our Swift Life portal and follow the instructions or attach your CRIS document or V5 to an email and send to our Customer Experience Team at enquiries@swiftleisure.co.uk and the...
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When should I have my service?
In order to comply with the warranty, you musthave your caravan inspected and serviced atleast once per year.
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My warranty claim has been rejected and I am unhappy?
Please contact your dealership who will be happy to discuss this with you. You have spoken to your dealership and you are still unhappy, then please email our Customer Experience Team at enquiries@...
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Dealer is outside my area.
We have over 150 Swift Approved Repair and Service Centres in the UK. To locate your nearest Repair / Service Centre please follow the link below and enter your postcode. https://www.swiftgroup....
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What is the paint code for my caravan?
The base code is Fiat 249, however due to natural UV and sunlight we would always recommend you remove an external locker door and have this colour matched to ensure the correct colour is used.
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Where can I get a replacement key for my habitation door?
We are unable to provide you with this information, however you can place an order for a replacement key with your local or purchasing Swift Approved Dealership or Service Centre. A full list of ...