Frequently Asked Questions

Owners

• Can I upgrade my weight plate?
• Can I tow with my motorhome?
• Where can I get advice on towing weights and weight plates?

Warranty Questions

• How does my warranty work?
• Is the warranty transferable to new owners?
• Who can carry out a warranty repair?
• Can I extend the warranty of my Swift Leisure vehicle?
• What warranty does my new Swift Leisure Vehicle come with?
• What are the warranty conditions, terms and exclusions?

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Habitation door replacement keys

• Where can I get a replacement key for my habitation door?

Servicing

• I am having trouble booking my caravan for it's annual service, what timescale is acceptable?
• What should be checked on my annual service?
• How do I update my service?
• When should I have my service?
• Who can service my van?

Wheels and Tyres

• Where can I find information on tyre pressure and torque settings?

Parts Enquiry

• How does the parts ordering process operate?
• What happens if a part is no longer available?
• How long will parts be available for my vehicle?
• There is a delay in receiving parts for my vehicle, who can help me?
• Where can I get spare parts for my caravan or motorhome?

Change Of Ownership

• Are you the proud owner of a pre loved Swift?

Complaints Procedure

• Complaint guide