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Recent activity by IT Admin Account-
What is the paint code for my caravan?
The base code is Fiat 249, however due to natural UV and sunlight we would always recommend you remove an external locker door and have this colour matched to ensure the correct colour is used.
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Caravan Terms
The NCC have published an extensive towing guide which can be found by following the link below https://bit.ly/3vT0z4t This guide will be of particular use to new and inexperienced caravan owners. ...
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Where can I get a replacement key for my habitation door?
We are unable to provide you with this information, however you can place an order for a replacement key with your local or purchasing Swift Approved Dealership or Service Centre. A full list of ...
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Where can I find information on tyre pressure and torque settings?
Tyre Pressure – this can be found on the weight plate which is situated inside the habitation door of your caravan. Torque settings – Caravan wheel bolts should be tightened to a torque of 88Nm (...
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How should I clean the interior and exterior of my Caravan or Motorhome?
Upholstery cleaning – soft furnishings should be vacuumed occasionally to remove grit and sand and help to keep its smart appearance and ensure long life. The upholstery can be cleaned with a mild,...
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Complaint guide
Introduction Here at the Swift Group we understand that your leisure vehicle is at the heart of your holiday and our aim is for every member of the Swift Community to enjoy their leisure time and...
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How do I winterise my Caravan or Motorhome?
We would like to remind our customers how to prepare their Caravan or Motorhome for storage during the winter months to prevent Frost damage from occurring. Servicing Arrange (in advance) the ...
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My Thetford fridge is displaying an error code, what does this mean?
Please see the table below for a list error codes: Fault 1: AC heater current is measured to be 75% below nominal current. Action: Contact your dealer or a Thetford service Centre. Fault 2: D...
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How does my solar panel work?
Depending on specification, your tourer may be fitted with a 20w solar panel and regulator.This solar panel and regulator will provide additional 12v power whenever sunlight is available to the pan...
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Awning Sizes
The technical book, supplied with your caravan, indicates the A/A dimension for your awning. However, due to the varying awning designs and sizes the awning sizes given are approximate onl...