Jane
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Recent activity by Jane-
Where can I obtain a brochure?
These are available to view and download by following the link below https://www.swiftgroup.co.uk/buy/brochures/
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Where do I find my serial / chassis number?
In order for us to correctly identify your vehicle, the parts contained within and the history, we require the vehicles chassis number or VIN. Caravans the chassis number can be found under the A F...
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How do I register as a new owner?
There is a section at the back of the handbook that you can complete and return to the Swift Group to update new owner details.
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How does my warranty work?
Swift Group are unable to authorise claims directly from customers, instead a warranty claim must be placed through a Swift Approved Dealer or Repairer and submitted to us. We will assess the claim...
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How does the parts ordering process operate?
All of our Swift Approved Dealers and Repairers have access to our online catalogue, which includes photographs and drawings, to assist our dealers in the identification of parts. The dealers also ...
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What happens if a part is no longer available?
Swift Group will always try to advise of an alternative if the original part is no longer available..
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How long will parts be available for my vehicle?
Swift Group will endeavour to supply parts for 5 years from the time of production
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I am having trouble booking my caravan for it's annual service, what timescale is acceptable?
For each annual service, we state that the van must be serviced within the generous time window of 90 days before each anniversary of the original date of purchase, and 60 days after. For the Super...
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Is the warranty transferable to new owners?
Motorhomes The warranty can be transferred to new owners, in 2 ways. You can either contact the Swift Group, quoting the build number of the motorhome. Alternatively, your Swift Group Dealer can up...
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Who can carry out a warranty repair?
Your warranty policy stands with your supplying dealer, and they are obligated to carry out any warranty work. However the Swift Group will authorise any Swift Group Dealer or Swift Approved Repair...