What are the warranty conditions, terms and exclusions?

Conditions
1. You must ensure that your caravan has had
an Annual Service (see clause 2 below)
within 90 days before or 60 days after each
anniversary of the original date of purchase.
In order to preserve:
• Your SuperSure Warranty, the third Annual
Service must be carried out before the
expiry of the 36 month period from the
original date of purchase;
• Your Body Shell Warranty, the sixth Annual
Service must be carried out before the
expiry of the 72 month period from the
original date of purchase;
• Your Extended Body Shell Warranty, the
tenth Annual Service must be carried out
before the expiry of the 120 month period
from the original date of purchase;
If your caravan has not had its Annual Service,
in accordance with the terms of this handbook,
then Swift will not be obliged to perform any
work under the applicable warranties. Original
VAT invoices must be retained as proof that
Annual Services have been carried out.
2. The Annual Service must be carried out
in accordance with the requirements in
the handbook. You will be responsible for
any charges made for an Annual Service.
If the Annual Service is performed by an
authorised Swift Group Service Centre then
Swift warrants that the Annual Service has
been performed correctly. If the Annual
Service is performed by an unauthorised
repairer or service centre then if the
Annual Service has not been performed in
accordance with the requirements in the
handbook and/or work has been performed
on your caravan that is defective or faulty,
then Swift will not be obliged to perform
any work under this Warranty (insofar
as it relates to defective or faulty work or
defective Annual Service).
3. All new caravans must be registered with
Swift within 6 weeks of purchase as new.
4. The benefit of the SuperSure Warranty and
Body Shell Warranty may be transferred
to a new owner if the caravan is re-sold,
provided that the caravan has been serviced
in accordance with the requirements of
the handbook, and details of the change of
ownership have been supplied to Swift using
the change of ownership form set out in the
handbook as soon as reasonably practicable
after the change. 

5. The benefit of the Extended Body Shell
Warranty is non-transferable to new owners
and applies only to the original registered
owner.
6. If any repairs are identified as being
necessary during an Annual Service or
otherwise, Swift will only pay for Warranty
work performed by an authorised Swift
Group Service Centre. The caravan must be
made available to an authorised Swift Group
Service Centre within 6 weeks of the date the
repair need was identified for the work to be
carried out. The cost of transporting, towing
or moving the caravan by any means to or
from the place of repair is the responsibility
of the owner.

Terms
7. The Body Shell Warranty and Extended
Body Shell Warranty cover any defect
with the panels and seams of the caravan.
This includes body leaks, delamination of
panels or floor, water ingress through any
permanently sealed seam joints.
8. The SuperSure Warranty will cover in the
first 12 months any defect other than those
specified in the Exclusions below.
9. In years 2 and 3 of the SuperSure Warranty,
the Warranty will only cover any defect with
the following components:
• Chassis Components: all chassis
members, including corner steadies,
overrun device, axle and braking system
(excluding brake drums and shoes)
• Electrical System: PSU, battery charger,
Smart Command and interior lighting units
(excluding bulbs).
• Water System: water heater, fresh water
tank, water pump, water gauges, taps and
shower head.
• Cooker: the cooker unit including grill,
oven, burners, igniter and flame failure
device.
• Refrigerator: gas igniter, flame failure
device, door seal condenser, gas control
valve, 12V and 230v heater elements, gas
thermostat, 230v thermostat and 230v
temperature control switch.
• Cassette Toilet: the cassette toilet
(excluding seals, valves and glands).
• Heating System: thermostat, motor,
switches, control unit, gas heater, flame
failure device and igniter (excluding
ducting and fittings).
• Windows: the functionality of the opening
and closing system (stays, handles and
catches) and a warranty against the
cracking of the acrylic. Excludes fading.
• Upholstery: zips, seams and colour
fastness.
In years 2 and 3 of the SuperSure Warranty, any
defect specified in the Exclusions will not be
covered.
Exclusions
10. Swift shall not be liable under this Warranty
for any defect related to or arising from the
following:
• The failure of a component for reasons of
fair wear and tear;
• Damage resulting from freezing, fire,
overheating or accidents (whether caused
by the user or a third party);
• Misuse of any component;
• Normal deterioration, corrosion, intrusion
of foreign or harmful bodies, lack of
servicing or negligence of any person
other than Swift which causes stoppage
of or impairment to the function of any
component of the caravan;
• Replacement of parts which have reached
the end of their effective working life
because of age and/or usage;
• Cleaning or adjustment of any assemblies;
• Cosmetic finishes to kitchen sinks, cooker
tops, vanity units, shower trays.
• Damage caused by any abrasive cleaners
• Issues related to condensation in normal
use;
• Routine maintenance items which are
part of the annual service including brake
shoes, one shot nuts, lubricants, AKS pads,
rubber gas hose, the cleaning of the heater
and fridge flues, the replacement of gas
jets, the resealing and/ or replacement of
shower room sealant, and the adjustment
and lubrication of locks.
11. In addition to the exclusions above, in years
2 and 3 of the SuperSure Warranty Period,
Swift Group Limited shall not be liable under
this Warranty for any defects related to:
• Alloy wheels: after 24 months from date
of purchase, this excludes wear and tear,
(tyres & valves excluded).
• Wall and Roof GRP sheeting material: after
24 months from date of purchase only.